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No Wrong Door is the Commonwealth of Virginia’s approach to one-stop for adult health and human services. The vision of the No Wrong Door initiative is to have Resource Centers in every community serving as highly visible and trusted places where individuals can turn for information on the full range of long-term support options and entry to public long-term support programs and benefits.
Virginia’s No Wrong Door system is a collaborative public/private effort between the Virginia Department for the Aging (VDA), Department of Rehabilitative Services, Department of Medical Assistance Services, Department of Social Services, Department of Mental Health, Mental Retardation and Substance Abuse Services, Office of the Attorney General, Virginia Board for People with Disabilities, Community Integration for People with Disabilities, 2-1-1 Virginia, SeniorNavigator, a 501(c)(3) non-profit organization, select Area Agencies on Aging (AAAs) and their local governments and local providers..
The development of this initiative is being guided by the No Wrong Door Resource Team. This team is chaired by the Deputy Commissioner of the Virginia Department for the Aging. It includes representatives from departments within the Health and Human Resources Secretariat, private groups such as the State Association for Centers for Independent Living, 2-1-1 Virginia, and SeniorNavigator, Area Agencies on Aging, private providers and self advocates. Click the link for more information on the Resource Team.
This project has acquired support from two federal funding streams: the Aging and Disability Resource Center (ADRC) grant funded by the Administration on Aging (AoA) and the Centers for Medicare and Medicaid Services (CMS) and the Systems Transformation Grant (STG) supplied by CMS. Additional support has been obtained through the Virginia General Assembly, the Productivity Investment Fund, state agencies, Area Agencies on Aging, and local providers.
The No Wrong Door system will benefit providers and the citizens that need these services by:
Currently, the system is being implemented throughout 6 communities:
We invite you to review the No Wrong Door Frequently Asked Questions for more details.
If your agency or organization would like a presentation on the No Wrong Door System, contact Molly Huffstetler, State Coordinator for No Wrong Door at the Virginia Department for the Aging at (804) 662-9153. You may also click on No Wrong Door for a PowerPoint overview.
If you are a private and or non/profit service provider and would like additional information about how No Wrong Door can help you to better serve your clients or patients, visit http://www.seniornavigator.org/ccss_overview or contact Senior Navigator at (804) 827-1280. A copy of the No Wrong Door System User Agreement (.pdf) is available for download/viewing.
Note: Links to web sites produced by organizations other than the Virginia Department for the Aging (VDA) are provided for your convenience. When you select one of these links , you will leave VDA's web site. VDA is not responsible for the content of linked web pages, and does not endorse products or services that may be offered on the linked pages. Also, the privacy policies of these sites may differ from the privacy policy followed by the Department for the Aging. Please report incorrect or outdated links to VDA's Web Designer.
