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Long-Term Care Ombudsman Program

Policy and Procedure Manual



Joani Latimer, State Long-Term Care Ombudsman
Phone: (804) 726-6624


Gail Thompson, Assistant State Long-Term Care Ombudsman
Phone: (804) 726-6617

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Adobe Portable Document Format files (.pdf) - Adobe Acrobat Reader

Microsoft Word documents (.doc) - Word Viewer

Microsoft Excel spreadsheets (.xls) - Excel Viewer

Microsoft PowerPoint presentations (.ppt) - PowerPoint Viewer

WinZip files (.zip) - WinZip

Copyright © 2007, All Rights Reserved
Virginia Division for the Aging
of the Department for Aging and Rehabilitative Services
1610 Forest Avenue, Suite 100, Henrico, VA 23229
Phone (local): (804) 662-9333, Toll Free 1-800-552-3402 (Nationwide)
If you have a hearing or speech impairment, use the free Va Relay telephone relay service by dialing 7-1-1.
FAX: (804) 662-9354
WAI Level A Compliant