Long-Term Care Ombudsman Program

• Office of the State Long Term Care Ombudsman

Training Material

• Instructions for Logging into OmbudsManager (.pdf)



• OmbudsManager User's Guide (.pdf)



• Welcome to Aging Network.com from Synergy (.pdf)

Policy and Procedure Manual

• Virginia Long-Term Care Ombudsman Program - Policies & Procedures Manual:
  October 1, 2002 - September 30, 2003

Reporting Forms

• Information System Access and Security (.pdf)



• Ombudsman Complaint Counseling Recording Form (.doc)



• Ombudsman Information Request Recording Form (.doc)



• Ombudsman Quarterly Summary Report - Glossary (.doc)

Reporting Forms

• www.AgingNetwork.com Login

Links

• Virginia Association of Area Agencies on Aging (V4A)



• Administration on Aging Long-Term Care Ombudsman Program



• Administration on Aging Long-Term Care Ombudsman Program Instructions



• National Citizen's Coalition for Nursing Home Reform



• National Long-Term Care Ombudsman Resource Center



• Synergy Software Technologies, Inc.



• United States Ombudsman Association

NOTE: The Virginia Department for the Aging (VDA) contracts the operations of the state long-term care ombudsman to the Virginia Association of Area Agencies on Aging (V4A).

Contact

Joani Latimer, State Long-Term Care Ombudsman
Phone: (804) 565-1600
E-mail: jlatimer@thev4a.org

or

Gail Shirley, Assistant State Long-Term Care Ombudsman
Phone: (804) 565-1600
E-mail: gshirley@thev4a.org

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