Virginia Insurance Counseling and Assistance Program

Resources

• SHIP logos


• SHIP Resource Guides from the Health Assistance Partnership (HAP):
  
  • Medicare Basics
    
  • Medicare Advantage
    
  • Medicare Part D


• VICAP logo
  Right-click the image and select "Save As" to save it to your computer.


• The Summer/Fall 2008 Calendar of Mailings from CMS, Social Security and Plans can be found at this link: CMS 2008 Mailings (.pdf).

2009 VICAP "Spring Training" Materials

• Bureau of Insurance (.pdf)


• Bureau of Insurance (.ppt)


• Medicaid 101 (.ppt)


• Medicare Overview (.ppt)


• SMP (.ppt)


• Social Security How To (.pdf)


• Social Security HI 03001.010 (.pdf)


• Social Security HI 03030.025 (.pdf)


• Social Security HI 03020.055 (.pdf)

October 23, 2008 Training Materials

These are documents and presentations for the upcoming VICAP training in Richmond:

• Case Studies A-B (.doc), 32KB (10/16/08)


• Case Studies C-D (.doc), 25KB (10/17/08)


• Coordination of Benefits (.ppt), 989KB (10/16/08)


• LTC Partnership Handout (.ppt), 91KB (10/20/08)


• Medicare Prescription Drug Coverage (.ppt), 370KB (10/16/08)


• Medigap (.ppt), 632KB (10/16/08)


• MIPPA (.ppt), 125KB (10/16/08)


• Training Agenda (.doc), 22KB (10/20/08)


• Workshop Evaluation (.doc), 40KB (10/20/08)

Web Tutorials

Medicare Part D Web Tutorials. These files are in a compressed format, but may take several minutes to download before they begin to play. The slides are timed to cycle with their embedded audio track, so be sure to activate your speakers!

• Part 1 (.jar), 4.3MB (01/14/08)


• Part 2 (.jar), 8.8MB (01/14/08)

To view the above .jar files, you may need to download and install a free update of Java from Java.com.

Medicare Training Information 2008

• 1A Welcome to Medicare 2008 (.ppt),
  426 KB (06/08).


• 1A Welcome to Medicare SPANISH 2008 (.ppt),
  453 KB (06/08).


• 1A Welcome to Medicare Training Book 2008 (.pdf),
  2.1 MB (06/08).


• 1B Medicare 101 2008 (.ppt),
  431 KB (06/08).


• 1B Medicare 101 Training Book (.pdf),
  2.0 MB (06/08).


• 1C Understanding Medicare 2008 (.ppt),
  1.2 MB (06/08).


• 1C Understanding Medicare Spanish 2008 (.ppt),
  927 KB (06/08).


• 1C Understanding Medicare Training Book (.pdf),
  5.1 MB (06/08).


• 2 Your Medicare Rights and Protections 2008 (.ppt),
  474 KB (06/08).


• 2 Your Medicare Rights and Protections SPANISH 2008 (.ppt),
  410 KB (06/08).


• 2 Your Medicare Rights and Protections Training Book (.pdf),
  3.2 MB (06/08).


• 3 Medigap 2008 (.ppt),
  482 KB (06/08).


• 3 Medigap SPANISH 2008 (.ppt),
  426 KB (06/08).


• 3 Medigap Training Book (.pdf),
  3.5 MB (06/08).


• 5 Coordination of Benefits 2008 (.ppt),
  543 KB (06/08).


• 5 Coordination of Benefits Training Book (.pdf),
  3.1 MB (06/08).


• 6 Medicare for people with ESRD or Disability2008 (.ppt),
  417 KB (06/08).


• 6 Medicare for people with ESRD or DisabilityTrainingBook (.pdf),
  3.6 MB (06/08).


• 7 Medicare Preventive Services 2008 (.ppt),
  316 KB (06/08).


• 7 Medicare Preventive Services SPANISH 2008 (.ppt),
  291 KB (06/08).


• 7 Medicare Preventive Services Training Book (.pdf),
  2.4 MB (06/08).


• 8 Medicare Drug Coverage under A,B,D 2008 (.ppt),
  308 KB (06/08).


• 8 Medicare Drug Coverage under A,B,D Training Book (.pdf),
  74.5 KB (06/08).


• 9 Understanding Medicare Prescription Drug Coverage 2008 (.ppt),
  556 KB (06/08).


• 9 Understanding Medicare Prescription Drug Coverage SPANISH 2008 (.ppt),
  452 KB (06/08).


• 9 Understanding Medicare Prescription Drug Coverage Training Book (.pdf),
  4.2 MB (06/08).


• 11 Medicare Advantage and other Plans 2008 (.ppt),
  331 KB (06/08).


• 11 Medicare Advantage and other Plans SPANISH 2008 (.ppt),
  376 KB (06/08).


• 11 Medicare Advantage and other Plans Training Book (.pdf),
  2.5 MB (06/08).


• 2008 Resource for Partners (.pdf),
  739 KB (06/08).


• Appeals Process Flowchart 11x17 (.pdf),
  872 KB (06/08).


• Guide to Job Aids (.pdf),
  266 KB (06/08).


• Intro to Medicaid Tip Sheet (.pdf),
  133 KB (06/08).


• Medicare Card Job Aid (.pdf),
  225 KB (06/08).


• Medicare Coverage A,B,D Tip Sheet (.pdf),
  160 KB (06/08).


• Medicare Coverage A,B,D Charts (.pdf),
  151 KB (06/08).


• Medicare Games Overview (.pdf),
  127 KB (06/08).


• Medicare Jeopardy Game.ppsm (.ppt),
  656 KB (06/08).


• Medicare Prescription Drug Coverage Personal Information Worksheet SPANISH (.pdf),
  349 KB (06/08).


• Medicare Prescription Drug Coverage Personal Information Worksheet (.pdf),
  333 KB (06/08).


• Medicare Preventive Service Bingo Cards (.pdf),
  109 KB (06/08).


• Medicare Preventive Services Bingo Glossary (.pdf),
  106 KB (06/08).


• Medicare Puzzles 2008 (.ppt),
  113 KB (06/08).


• My Medicare-dot-gov Demo Tool (.pdf),
  148 KB (06/08).

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• Plan Finder Demo Tool 2008 (.pdf),
  111 KB (06/08).


• Power Point Tip Sheet (.pdf),
  517 KB (06/08).


• Understanding Medicare Bingo Cards (.pdf),
  114 KB (06/08).


• Understanding Medicare Bingo Glossary (.pdf),
  108 KB (06/08).


• Welcome Medicare Bingo Cards (.pdf),
  116 KB (06/08).


• Welcome to Medicare Bingo Glossary (.pdf),
  108 KB (06/08).

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Reporting Forms

• Aging Monthly Report (AMR) (.xls)


• CMS List of the Changes to the Client Contact Form (.doc),
  58 KB (07/05/05).


• Client Contact Form (.doc),
  47.5 KB (07/05/05).


• SHIP Regional Referral Form (Complaints Tracking) (.doc)


• Contact Form Instructions (.doc),
  77.5 KB (07/05/05).


• Public and Media (PAM) Form (.xls),
  40 KB (07/05/05).


• PAM Form Instructions (.doc),
  48.5 KB (01/08/08) .


• Resource Form (.xls),
  32.5 KB (07/05/05).


• Resource Form Instructions (.xls),
  87.5 KB (01/08/08).


• VICAP Budget Form (.xls).
  19 KB (03/19/09).

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Links

• Medicare


• Virginia State Corporation Commission

Contact

Barbara Childers
Program Coordinator
Phone: (804) 662-7671