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Virginia Insurance Counseling and Assistance Program (VICAP)

Virginia Insurance Counceling Image Are you confused about what type of insurance you need, or whether you have enough insurance coverage? Are you having problems making sense of your medical bills? If so, the Virginia Division for the Aging (VDA) may be able to help you.

Individual insurance counseling assistance is available through the Virginia Insurance Counseling and Assistance Program (VICAP). VICAP counselors at your local Area Agency on Aging (AAA) can help you resolve claims or billing problems. They can also assist you with filing for benefits, and sorting through complicated statements and notices. Trained VICAP counselors in communities across the state provide confidential assistance to individuals in their area free of charge.

To get in touch with a VICAP counselor in your area, contact your local Area Agency on Aging (AAA) or contact us. View a map of Virginia to locate the Area Agency on Aging (AAA) that serves your community. View a complete list of Area Agency on Aging (AAAs), with contact information for each.

Share these fliers about Medicare with friends, families and others who may benefit from learning about free, confidential counseling services for individuals with Medicare, available through local Area Agencies on Aging; annual wellness visits, preventive services and getting help with Medicare costs.

For more information on insurance, visit our Publications and Links pages and look under the subject heading "Insurance".

Copyright © 2007, All Rights Reserved
Virginia Division for the Aging
of the Department for Aging and Rehabilitative Services
1610 Forest Avenue, Suite 100, Henrico, VA 23229
Phone (local): (804) 662-9333, Toll Free 1-800-552-3402 (Nationwide)
If you have a hearing or speech impairment, use the free Va Relay telephone relay service by dialing 7-1-1.
FAX: (804) 662-9354
WAI Level A Compliant